Terms of Service
These terms govern access to the SignSense estimating and order-management service. By creating a company workspace or continuing to use it, the company owner agrees to these terms for the company and its authorized users.
Effective August 11, 2026
The service
SignSense provides tools for pricing, estimates, customer approvals, orders, invoices, and payment workflows. Estimates, tax results, shipping data, and reports are business tools—not accounting, tax, legal, or professional advice.
You are responsible for checking prices, measurements, tax treatment, customer details, and production requirements before relying on an estimate or invoice.
Accounts and authorized users
The company owner controls administrators, staff, wholesale access, billing, and company data. You must provide accurate registration information, protect credentials, and remove access promptly when a person no longer needs it.
You may not probe, disrupt, reverse engineer, misuse another company’s data, upload unlawful content, or use SignSense to violate applicable law.
Subscriptions and billing
SignSense is a recurring company subscription billed through Stripe. The current price, included capacity, trial details, and renewal terms appear before checkout and on the Billing page. Subscriptions renew until canceled.
Stripe-hosted payment pages handle card information. SignSense does not store full card numbers. Failed or overdue subscription payments may result in a grace period followed by restricted workspace access.
Company and customer data
You retain ownership of company materials, pricing, customer records, documents, and other content you submit. You grant SignSense permission to host and process that content only as needed to provide, secure, support, and improve the service.
You are responsible for having authority to enter customer and employee information and for responding to requests related to that data.
Availability and changes
We work to keep SignSense available and secure, but uninterrupted or error-free operation is not guaranteed. Features may change to improve security, reliability, or the product. Material subscription changes will be communicated through the service or account email when practicable.
Ending service
You may cancel the subscription through Stripe’s customer portal and request company-data deletion from Account & data. We may suspend access for nonpayment, security risk, abuse, or material violation of these terms.
Before ending service, export company data. Some records may be retained where reasonably necessary for fraud prevention, security, tax, dispute, or legal obligations.
Warranty and liability
The service is provided “as is” and “as available” to the extent allowed by law. SignSense is not responsible for production mistakes, pricing decisions, tax filings, carrier charges, customer disputes, lost profits, or indirect damages resulting from business decisions made with the service.
Nothing here excludes rights or liabilities that cannot legally be excluded. Questions may be sent to support@signsense.app.