SignSense Support
For account access, billing, data requests, or product help, email support@signsense.app. Include the company name and relevant estimate, order, or invoice number, but never email card numbers or passwords.
Effective August 11, 2026
Account and billing
For sign-in problems, team invitations, subscription charges, plan changes, or cancellation questions, email support@signsense.app from the account email when possible.
Production issue
Describe what you expected, what occurred, the page address, approximate time, and the estimate or order number. Screenshots are helpful when they do not expose sensitive customer data.
Privacy or data request
Company owners can export data and request deletion under Account & data. For another privacy request, email support with “Privacy request” in the subject. Identity and company authority may need to be verified before information is disclosed or deleted.
Security
Report suspected unauthorized access or a security vulnerability to support@signsense.app with “Security” in the subject. Do not include exploit details in a public message or share active credentials.